The Academy - Small Luxury Hotels of the World

GUEST REVIEWS

Discover what our guests have to say about their unforgettable stay at The Academy - Small Luxury Hotels of the World

8.9

Excellent

2,516 reviews

Location

Based on 2516 reviews

9.3

010

Staff

Based on 2516 reviews

9.2

010

Free WiFi

Based on 2516 reviews

8.9

010

Comfort

Based on 2516 reviews

8.8

010

Cleanliness

Based on 2516 reviews

8.7

010

Facilities

Based on 2516 reviews

8.2

010

Breakfast

Based on 2516 reviews

8.1

010

Value for money

Based on 2516 reviews

7.8

010

Paid WiFi

Based on 2516 reviews

7.1

010

Susan

9/10

United Kingdom

GROUP

February 10, 2026

Great location, happy staff and a very comfortable room.

What guests loved:

The staff were just lovely and very attentive and helpful at the front of house. The buffet breakfast was so fresh and well presented and the wait staff obviously took allot of pride in the table set ...

Areas for improvement:

It was a little hot in the room..

Rahaf

9/10

Saudi Arabia

GROUP

February 7, 2026

AMAZING

What guests loved:

The location The hotel was quiet I loved the rooms they were warm and clean

Areas for improvement:

Strong smell in the lobby

Megan

8/10

United States

SOLO_TRAVELLER

January 31, 2026

Was great until checkout

What guests loved:

Convenient location at a reasonable price, with breakfast included and concierge services.

Areas for improvement:

Unfortunately the staff member that was working during checkout was rude and judgmental when I asked a question about whether I’d be required to show ID for my 4hr train ride to Hebden. This is my fir...

Renee

9/10

United States

FAMILY_WITH_YOUNG_CHILDREN

January 26, 2026

Lovely, well located, A+ if you don't mind stairs

What guests loved:

Excellent hotel, wonderful breakfast, room was warm (it was December and snowing) and sparkling clean. Will stay her next time we are in London as the location is excellent, walking distance to the W...

Areas for improvement:

NO ELEVATOR -- the staff kindly carried some of our bags up the 6 flight of stairs to our rooms. If you have mobility issues request a lower floor for sure!!! We wanted TWIN BEDS and these are only ...

Wanda

8/10

United States

SOLO_TRAVELLER

January 26, 2026

What guests loved:

Location Staff was very helpful and receptive to concerns.

Areas for improvement:

Size of the room very small The armoire could only be opened by scraping its door against the bedside table.

Muna

10/10

Saudi Arabia

SOLO_TRAVELLER

January 23, 2026

Great stay in London

What guests loved:

Honestly Everything I stayed at this hotel for 7 days and had a wonderful experience. The rooms were clean and comfortable, housekeeping was excellent, and breakfast was delicious with fresh baked pa...

Areas for improvement:

Nothing

Jose

9/10

Mexico

SOLO_TRAVELLER

January 20, 2026

Perfect for the weekend

What guests loved:

Smooth and easy to find plus well located and staff was super cool

Areas for improvement:

A little hard to walk from the subway

Kirsten

9/10

United States

FAMILY_WITH_YOUNG_CHILDREN

December 22, 2025

Wonderful stay at a cozy and chic hotel--felt very well taken care of by everyone!

What guests loved:

The staff was wonderful--very professional and always ready to help. Breakfast was great. The room was small but comfortable with some small issues (Heater did not work, so they changed my room with a...

Areas for improvement:

The bathroom facilities were very small but fine. The towel heater did not work and it was hard to see how to make it work. I was offered to get someone to explain at the end but then felt like it was...

Groucho1

9/10

Austria

YOUNG_COUPLE

December 19, 2025

Wonderful

What guests loved:

The staff was always helpful and friendly. Our room, facing the courtyard was very quiet. Breakfast was always good and had a variety of offerings.

Kristbjorg

9/10

Iceland

YOUNG_COUPLE

October 7, 2025

Great hotel, the best staff

What guests loved:

All staff were super helpful and charming. I felt like they treated us with so much respect. I forgot to make a request for a room with a bathtub beforehand, but it was no problem to make a switch.

Areas for improvement:

I feel like the breakfast could have been a little more, more options, I was expecting a "Hilton" type breakfast. It wasn bad I was just limited.